Broan-NuTone Parts Store Privacy Policy

Our Commitment to Privacy

At Broan-NuTone, we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.

Your Consent

By using our website, you consent to the collection and use of this information in the manner we describe as follows:

The Information We Collect

We collect and store the following types of information at the time you make a purchase or request information or assistance via our online forms.

Name
Address
E-mail address
Telephone number

We need this information to process orders placed through our website, provide certain services on the website and improve customer service to you.

We also gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing partners. Although these partners log the information coming from our site on our behalf, they are not authorized to use this information in any way.

We use cookies to store and track information about you on our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to re-enter it on subsequent visits; gather statistical information about usage by registered or unregistered users, and research visiting patterns. If you disable cookies on your computer, you will not be able to purchase from Broan-NuTone online.

The Way We Use Information

The email addresses that we collect are used by us to contact consumers for customer service purposes and are not shared with other organizations for commercial purposes.

If you place a request for products or services, we use your personal information to ship your order. We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections or changes.

Security

We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain commercially reasonable procedures and technology designed for this purpose.

This website has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under our control. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures or use your personal information for improper purposes. Although we cannot guarantee that our systems are 100% secure 100% of the time, we do update and test our technology on a regular basis in order to improve the protection of customer information.

Children under 13

We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who address our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.

For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.

Unsolicited Ideas

We welcome feedback, questions and comments about our products, services and this Website. As a general policy, we do not accept unsolicited ideas for products or services through this Website. All communications and other materials (including, without limitation, unsolicited ideas, photographs, drawings, suggestions, or materials) you send to this Website by e-mail or otherwise are and shall remain the sole and exclusive property of Broan-NuTone and may be used by us for any purpose whatsoever, commercial or otherwise, without compensation to you.

Changes to Our Policy

The practices and policies contained in this disclosure are subject to change at any time without prior notice. Any such changes will be communicated through our website. Information collected before changes are made will be secured according to the previous Privacy Policy. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

How To Contact Us
To update, correct or delete your personal information, you can contact us at:
Broan-NuTone LLC
926 W. State Street
Hartford, WI 53027

To opt-out of receiving promotional/marketing information from our partners, and us, you can send email to info@broan.com.

Or, you may reach us by telephone at 262-673-4340.